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FAQ's (Frequently Asked Questions)

 

 Q1: How Can I Place My Order?

A:Browse our collection, select the items of your choice, choose the desired size and color, and then proceed to your cart to place an order.

Q2: Which Payment Methods Are Approved?

A:We approve numerous payment methods, comprising debit/credit cards, and other protected payment choices. We also provide cash on delivery method. All your payment details are coded for your protection.

Q3: How Can I Track My Order?

A:You will be provided with a confirmation email about your order being shipped. Also, you will be given a tracking number through which you can track your order easily.

Q4: Do You Deliver Internationally?

A: No, we don’t deliver internationally as we deliver all over Pakistan.

Q5: How Do I Know Which Size Perfectly Fits Me?

A: You will know which size perfectly fits you by clicking on the size chart. As with every product our size chart is attached from where you can see your size accordingly. But still, if you face any issues, you can contact our customer support for assistance.

Q6: Will My Personal Information Stay Secured?

A:Yes, your details will be secured and protected, and if you still have queries you can go to our Policy Privacy page to know how about the privacy.

Q7: Do I Need An Account to Place An Order?

A:You need an email address to place an order so that you will get updates about the discounts and offers on your email.

Q8: Can I Cancel or Make Any Changes to my Order?

A: Yes, you can make changes to your order or cancel it but you have to contact customer service as soon as possible because once your order has been processed, then it can’t be canceled.

Q9: How Do I Contact Customer Support?

A: Our customer support will be always there to support you at any time. If you have any queries regarding your orders and payment process, you can contact at Zenbersappariels@gmail.com

Q10: What is Your Return & Exchange Policy?

A: If you are not satisfied with your buying, you can return it within 30 days of receiving the order. But remember, the product or purchase must be in the original condition with the attached tags. For more queries, you can browse through our exchange and return policy page.

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